Recommended Tools & Consumables
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Before starting the installation, ensure the Geotab GO device is unplugged from the vehicle.
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For features, technical specs, and troubleshooting, see the IOX-CAN Support Document.
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Unplug the GO device from the vehicle.
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Connect the third-party device to the 6-pin Molex connector on the IOX-CAN.
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WARNING! The 6-pin Molex connector of the IOX-CAN must ONLY be connected to a third-party device. Connecting the 6-pin Molex connector to a vehicle's internal communication network may cause interference, resulting in unexpected vehicle behavior, vehicle damage, and/or serious personal injury or death.
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Remove the rubber cover on the GO device to expose the IOX port.
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Plug the IOX cable into the GO device.
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Important: you must plug IOX devices into the GO device BEFORE powering up the GO device.
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Turn on the vehicle ignition.
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Verify the LED pattern.
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The device emits 2 quick beeps every 60 seconds during setup. When setup is complete, all three LEDs turn solid and the device emits 10 quick beeps.
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Route the device and harness to the mounting location as needed. The mounting location should have as clear a line of sight to the sky as possible (for cellular/GPS connectivity). Lines of sight through plastics, glass, and composites are generally acceptable.
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Ensure cable does not interfere with any moving parts.
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Secure harness as needed with cable ties.
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Secure the device using 2 cable ties.
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To ensure reporting quality, the device must be secured with no free movement!
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Device must NOT be secured such that the bottom side is in direct contact with metal!
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All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, airbags, and gas, brake and clutch pedals.
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This requires the use of a cable tie when securing the device or any extension harness to the OBD connector, securing both sides of the harness. If you do not use a cable tie, vibration in the vehicle can lead to a loose connection which could cause the vehicle’s engine computer to fail, causing potential loss of vehicle control and serious injury.
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Inspect devices and cabling regularly to ensure all devices and cabling continue to be securely attached.
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If at any point after an in-vehicle device is installed a warning light illuminates on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control, and serious injury.
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Navigate to one of the following:
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Note that the following steps are for the public version of MyInstall.
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If you have an installer MyAdmin account, use this link
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This link is also accessible via the MyInstall Public page.
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Two options are available to enter the device serial number:
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Scan the device serial number (QR or barcode) using your mobile device.
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Press Enter serial number manually, enter the serial number, and then press Submit.
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If you are also removing an old device, press Did you remove an old device? and then enter the removed device serial number.
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MyInstall takes a moment to check the device status.
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Installed device
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Pass – The device has successfully communicated with the network in the last 24 hours.
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Fail – The device has not communicated with the network in the last 24 hours.
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If the device status shows as FAILED, verify the LED status and turn the ignition / engine off and on again.
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Press Refresh to check the status again.
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Refer to the MyInstall User Guide for detailed instructions.
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Asset name — Enter the vehicle or asset name. This field is mandatory.
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VIN — Scan or enter the vehicle identification number (VIN). For scanning, select the scan icon [O] beside the field. This field is mandatory.
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Make, Model, and Year — This information will be auto populated when you scan or enter a valid VIN. If it is not autopopulated, enter the information manually. NOTE: For some vehicle makes and models, the autopopulate option might not be possible.
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License plate — Enter the vehicle license plate.
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Odometer (GO device only) — Enter the vehicle odometer, and select the measurement unit (km or miles).
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Engine hours (GO device only) — Enter the vehicle engine hours.
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Camera ID (GO device only) — Scan or enter the installed camera identification (ID) number. NOTE: Depending on the camera type, the camera ID number can also be the camera’s International Mobile Equipment Identity (IMEI), or serial number. Select the information icon ⓘ to learn more about your camera’s ID number.
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Work order reference — If applicable, enter a work reference number that is associated with the installation.
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For the latest version of the Limitations of Use, please visit: http://goo.gl/k6Fp0w
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Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting, which can lead to a fire hazard and cause loss or serious injury.
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This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.
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The simplified EU declaration of conformity referred to in Article 10(9) shall be provided as follows:
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Hereby, Geotab (Address: 2440 Winston Park Drive, Oakville, Ontario L6H 7V2, Canada, Phone number: 1 (877) 436-8221) declares that the radio equipment type ‘telematics device’ is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available here.
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WARNING: Cancer and Reproductive Harm
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Team
